Challenbio is committed to delivering full lifecycle support that ensures your laboratory operates at peak performance from day one and beyond. Our dedicated team of 20+ service experts provides end-to-end coverage—from initial consulting and professional installation through comprehensive training, preventive maintenance, and continuous system upgrades.
Backed by a global service network that combines direct in-house support with localized assistance through our worldwide distributor partners, Challenbio ensures rapid response wherever you are. With a 24-hour service hotline and 48-hour remote response guarantee, we are always within reach—so you can focus on what matters most: delivering reliable results for your patients.
Global Service Network
Direct Support
Rapid in-house response to end-user needs.
Distributor Network
Localized support delivered via global
ODM Services
Challenbio offers comprehensive Original Design Manufacturing (ODM) services for partners seeking to bring advanced diagnostic products to market under their own brand. Leveraging deep expertise in flow cytometry instrumentation and immunoassay development, we provide end-to-end design and development outsourcing across two core domains:
Instrument Design & Development
From concept to production-ready systems, our engineering team delivers turnkey detection instrument development—including optical design, fluidics engineering, electronics integration, software architecture, and industrial design. Challenbio translates your specifications into fully validated, manufacture-ready hardware solutions.
Reagent Design & Development
Our reagent development team offers complete assay design outsourcing—from antibody selection and fluorochrome conjugation to panel optimization, stability testing, and manufacturing scale-up. We develop IVD-grade reagent kits, multiplex panels, and custom formulations tailored to your target applications, regulatory pathway, and intended instrument platform.
Why Choose Challenbio?
Installation
& Upgrades
Professional setup and
continuous performance
upgrades to maximize
instrument capability
Preventive Maintenance
Regular diagnostics and cleaningto ensure stable, high-efficiency operation.
Tech Support & Repair
Rapid expert troubleshooting to resolve issues and extend equipment lifespan
Training &
Applications
Comprehensive operational training and customized reagent pairing guidance